RETURNS & EXCHANGES

Incorrect delivery, wrong quantity, recognizable defects or damaged items must be immediately reported in written form to Swiss Bellefontaine. Please kindly note, the report must be done no later than two working days after delivery. Notification of hidden defects may be submitted in written form up to a maximum of 6 months after delivery. Returns will be accepted only by prior arrangement, with all accessories and with a copy of the invoice. The purchaser is responsible for suitable transportation and for delivery costs. Swiss Bellefontaine is free to decide whether a defective delivery should be repaired or fully or partly replaced. All other warranty rights are strictly rejected. Swiss Bellefontaine excludes any liability for direct or indirect damages.